Shipping policy
Shipping Policy
Thank you for shopping at SmartLivingGear!
We offer free shipping on all orders. Some products are shipped directly from our international warehouse to keep our prices competitive.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Delivery Time
- United States: 7–15 business days
- - Europe: 7–15 business days
- - International: 9–18 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can follow your shipment.
Customs & Import Duties
For orders shipped to the United States, we ship from our international warehouse. Your order may be subject to customs duties or import taxes upon arrival, which are the responsibility of the customer. We are not responsible for any additional customs fees.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at smartlivinggear.shop@gmail.com within 7 days of the expected delivery date, and we will work with you to resolve the issue.
Contact Us
For any shipping questions, please reach out to us at smartlivinggear.shop@gmail.com.